The right to claim only applies of purchased parts and not to spare parts supplied free of charge. For engines loose spare parts are: clutch, turbo, water pump and nozzles etc. Of item has defect, or in case is error in order, the customer must establish claim the Qemat Al Theqah used cars and spare parts.L.L.C claim link on Webs Shop or by contacting us numbers, email provided on our website for customer support. We deals in used auto spare parts, so please observe, that not all defects or wear and tear are covered by warranty. Warranty will be applied when parts match that picture sent on the time of confirmation of order and it will be received as same quality and quantity are time of purchase. customer can claim about engine, gearbox if pressure problem, installation problem, broken but not by shipping company, water damage or burnt. warranty will not claim if parts damage by customer self or other person during installation or checking attentive while fiting and choosing parts for vehicle with the correct part number, model and year. you can also contact Qemat Al Theqah used cars and spare parts.L.L.C. to help choose right part your vehicle. For consumers 5 (Five) Days right to claim applies. The claim must be submitted within reasonable time after the defect has been detected. Within 5 (Five) Days shall be considered within reasonable time. The warranty claim is Justified or Unjustified, the buyer shall bear the costs of shipping, country’s customs and including Qemat Al Theqah used cars and spare parts.L.L.C costs of returning the product. Qemat Al Theqah used cars and spare parts.L.L.C does not cover any costs associated with assembling and dismantling the goods, including workshop expenses.
If the item in agreement with Qemat Al Theqah used cars and spare parts.L.L.C is to be returned, it is important that you package it adequately. If the item is not packaged correctly and suffers damage during transportation, you are liable for this damage.
You have the right to cancel your purchase before shipping. Once Its shipped customer cannot cancel the purchase. If you choose to cancel a purchase, you must inform Qemat Al Theqah used cars and spare parts.L.L.C within 24 Hour after receipt of the goods about your cancellation. Either by sending us an e-mail or call through the numbers provided on web site under contact us. If you have purchased more than one item in one order, you may choose to cancel the purchase of just some or all the items. The cancellation deadline is met if you send your cancellation notice before the cancellation deadline has expired. When you cancel a purchase, Qemat Al Theqah used cars and spare parts.L.L.C will refund the payment to your account as soon as possible within 14 days after Qemat Al Theqah used cars and spare parts.L.L.C receives your notice that you wish to cancel. The refund is made with the same form of payment as was used when ordering (PayPal, account, debit card).
Replacement engines and gearboxes must be returned as intact and complete as possible. All returned items must be emptied of oil and other liquids before shipping. If this is not done, you may have to pay for emptying, and possibly cargo cleaning and damage to other goods in the car.
Cylinder heads (valves, camshaft or similar parts are not covered): Before installing the cylinder head, it must be pressure tested and surface ground. Electronic components: Most electronic components require programming after mounting. So reprogram them at your own risk because Qemat Al Theqah used cars and spare parts.L.L.C is not giving guarantee or warrantee of any electronics parts. You can only claim electronic parts if there’s water damage or broken part Mechanical parts: Used mechanical parts often have scratches and may be dirty. You are advised to check and compare the part number from the removed part before purchasing and installing a new device, so that you make sure you are buying the right spare part. Body parts: The condition of a body part can be seen on the picture the quality of the product. A used body part often has scratches and minor flaws which requires painting. Car lamps: Scratches on used lamps may occur. There are several types of lighting systems. You can check the type used for your car by looking at the light type indicated on the bulb. Xenon control boxes and bulbs are not part of the delivery. If a Xenon control box or a bulb is installed on the light, they are not covered by the warranty.
It is important to Qemat Al Theqah used cars and spare parts.L.L.C that your personal data are kept safe and confidential.
You are always welcome to contact Qemat Al Theqah used cars and spare parts.L.L.C. have complaint about at item.
Qemat Al Theqah use cars and spare parts. L.L.C P.O. Box : 84035, Industrial Area-3, Near Municipality Camp, Sharjah-United Arab Emirates Phone: +971 553304312 +971 65233511 Website-www.amiriauto.com Email:- amire.auto@gmail.com
