Delivery and Shipping Policy

Delivery is made to the delivery address stated in the purchase. Or the customer will collect physically by visiting the shop but should be informed before visiting. The delivery time will also appear on the order confirmation. Qemat Al Theqah used cars and spare parts L.L.C, will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE. For Multiple Shipments customer should pay for each shipment delivery separately if Qemat Al Theqah used cars and spare parts L.L.C, decided to merge shipments together, and decided to return any amount to the customer this amount will be refunded, Refunds will be done only through the Original Mode of Payment. Additional note that multiple shipments may result in multiple postings to the cardholder’s monthly statement. Deliver/ship Backing the items/goods, conditions and the time duration, If the customer will collect the items from (Qemat Al Theqah used cars and spare parts L.L.C, UAE / Sharjah Indus. Area 3) The items will be packed and ready to shipped (Picked up) within Max. Two Working days from a payment transaction. Customers can discuss the accurate packing timing via the website WhatsApp number or the via website email address. For Inside UAE Cities delivery transactions, Qemat Al Theqah used cars and spare parts L.L.C, will complete the delivery within Max. Three Working days from a payment transaction. Customers can discuss the more accurate timing via the website WhatsApp number or the via website email address. If the customer is not present to receive the item, and as the item is not just to be placed at the delivery address, a new delivery of the item will be attempted in agreement with the customer. If it is agreed between the customer and the freight supplier that the goods can be placed and left at the delivery address, the customer is responsible for the goods from the time it has been placed and left. Upon receipt of the item, you should ensure that the item is in accordance to what you have ordered. If you find defaults or defects in the product, and it is not matching with the part you had seen in the picture at the time of purchase on the website then you must contact Qemat Al Theqah used cars and spare parts.L.L.C within a reasonable time in (5) five working days and explain the nature of the problem. After that Qemat Al Theqah used cars and spare parts.L.L.C decide part will be exchanged or not. You are obliged to examine the item immediately upon receipt. If the item is damaged during transport, we ask you to contact the shipping company by whom you received the shipment immediately and place a claim. Qemat Al Theqah used cars and spare parts.L.L.C will not be responsible of any kind of damage made by any shipping company during shipment. Qemat Al Theqah used cars and spare parts.L.L.C is not liable for delays due to force majeure-like conditions, including war, civil unrest, natural disasters, strikes and lockouts, fire, damage to Qemat Al Theqah used cars and spare parts.L.L.C or suppliers' production manufacturing facilities, failing transportation options, import or export conditions, and any other and/or epidemic that delays, restricts or makes it impossible for Qemat Al Theqah used cars and spare parts.L.L.C to deliver the item. Qemat Al Theqah used cars and spare parts.L.L.C is not responsible for guarantees given by third parties.